Why have I been referred to Oral Surgery Wales?

Your dentist may refer you to us if they feel your treatment requires the expertise of a clinician with advanced oral surgery training. At Oral Surgery Wales, our team includes dentists with enhanced skills and extensive experience in oral surgery, offering you safe, efficient care in a dedicated setting.

Will I be charged for treatment?

If you have been referred for NHS care, there is no additional charge for your treatment with Oral Surgery Wales. If you have been referred on an independent basis then a fee will be applicable. Please see our Fee Guide for further information.

I’m not in pain anymore. Do I still need to attend?

Yes. Antibiotics can ease symptoms temporarily, but they do not treat the underlying cause. The best time to have your treatment is when you're not in pain. Delaying could lead to the problem returning at a less convenient time. Repeated antibiotic use also increases resistance and can have side effects—so we recommend addressing the issue properly through treatment.

Where will I be seen?

Oral Surgery Wales works in partnership with local dental practices across the region. These practices act as clinical hosts only. All your appointments, records, and communications are managed directly by us. Please do not contact the host practice — instead, contact us directly for any queries.

Is this a hospital appointment?

No. You will be treated at one of our local clinic locations, typically based within a general dental practice. However, you will receive hospital-level care from a skilled oral surgery clinician. This approach helps reduce waiting times and keeps treatment accessible.

Will I be seen for a consultation or treatment?

In most cases, treatment will be completed in a single visit. Your dentist provides us with your medical history and any necessary radiographs ahead of time, allowing us to prepare. If treatment needs to be delayed for any reason, we will explain this during your visit.

What happens during my appointment?

Your clinician will assess your case, explain the procedure, and answer any questions. If you're happy to proceed, we’ll carry out the treatment during the same visit. If you’d prefer to come back another day, we’re happy to arrange that.

Should I stop taking my medication before surgery?

No. Unless we or your GP have specifically instructed you to stop any medications, you should continue taking them as normal.

Will the procedure hurt?

Not at all. We use fast-acting local anaesthetic to fully numb the area before beginning. You may feel some pressure, but you will not feel pain during the procedure. We will provide aftercare advice, including pain relief guidance, for your recovery.

Will I be put to sleep?

All NHS oral surgery is carried out under local anaesthetic. In rare cases where a general anaesthetic or sedation is needed, alternative arrangements can be discussed. If you're very anxious, we encourage you to attend the appointment to speak with the clinician — we can explore the best way forward together.

How long will the appointment take?

Please allow up to 2 hours for your visit. The treatment itself usually takes around 30 minutes, but delays can happen, especially in emergency cases. Think of it like an outpatient or A&E visit — you’ll be seen within a window. Bring a book or something to keep you occupied just in case.

What should I expect after surgery?

You’ll receive full post-operative instructions before you leave. Some soreness, swelling, or bruising is normal and can be managed with over-the-counter painkillers. This is similar to what you might expect following surgery on any bone or joint.

Can I drive afterwards?

If your treatment is under local anaesthetic only, yes — you can drive home. If you are treated under IV sedation, you must not drive for 24 hours and must be accompanied by a responsible adult.

Do I need someone to come with me?

If you're having local anaesthetic only, you can attend and leave on your own. You are welcome to bring someone for support if you prefer. If you are receiving sedation, you must bring a responsible adult to escort you.

How long is the recovery time?

Most people return to normal activities within a day or two. We recommend taking it easy for 48 hours to support healing. Mild discomfort can be managed with paracetamol or ibuprofen.

Should I take time off work?

It depends on your job. If you have a physically demanding role or do a lot of talking, a day or two off may be helpful. Many people return to work quickly after surgery.

Will I need a follow-up appointment?

Not usually. In most cases, you’ll be discharged back to the care of your regular dentist. If further review is needed, we will let you know.

Can I fly after treatment?

In most cases, yes. If the surgery involved your upper back teeth, discuss your travel plans with your clinician as sinus involvement may affect your comfort during a flight.

What if I need to cancel or reschedule?

No problem — just let us know. Please provide at least 24 hours’ notice so we can offer your appointment to another patient.

What if none of your locations are convenient for me?

We understand travel can be a challenge, but our clinics operate much like hospital outpatient services, and a certain degree of travel may be necessary. If none of our sites are suitable, you may speak with your dentist about alternative referral options.

How do I give feedback?

We welcome feedback at any time. If you’d like to share your experience — even via a short video — just let our team know. Your input helps improve our service for everyone.

How can I contact Oral Surgery Wales?

• 📧 Email: info@oralsurgerywales.co.uk

• 📞 Phone: 07904256233

  
  If you don’t reach us immediately, please leave a message or send an email. Our team monitors enquiries regularly. Remember, please do not contact the host dental practice — they do not hold your records.